cancellation.rescheduling policies

All payments, as stated on the payment page, are non-refundable.

Rescheduling an appointment must be done a minimum of 24 HOURS prior to the scheduled appointment time by BY TELEPHONE ONLY at 323 656 8706.

Failure to do so will result in forfeiture of the payment for the time scheduled.

DO NOT consider your appointment cancelled unless you receive confirmation from me.

Reschedules are limited to 5 per appointment. Single sessions are only valid for a year from date of purchase. Exceeding either forfeits the payment for the time scheduled.

You may, at anytime prior to a 5th reschedule either choose a different service offered (this may result in additional cost to you or may add additional time for you), including using a single session payment toward a package, or gift your session to someone (please notify me prior to doing so, thank you).

Reschedules made via email, text or contact form are not valid.

Thank you.

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rachel randel | pioneering animal communicator . shamanic & metaphysical practice| © 2010 rachel randel. all rights reserved.